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ITSM Review: May 2016 News | itSMF Czech Republic

Novinky Toggle

ITSM Review: May 2016 News

This month’s theme is Incident Management so we’ll be looking at everything from how to do the basics, keeping your cool when you’re dealing with a crisis (without hiding under your desk crying or mainlining vodka) and how to empower your Service Desk analysts so they feel like ITSM rock stars!

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